| Robin Khoo (via email) |
"Thanks for the Live Recording Demo this
evening. And also thanks for your excellent service in educating me
about music recording...... thanks for excellent & enthusiastic
service, I have no hesitation to recommend my friends to Sinamex." |
| Ong Chang Song (via Facebook) |
"Just bought my M-Audio stuff from Sinamex today! Excellent service!" |
| Trevor Scully (via email) |
"...thank you for the great service. It's not often I come across someone who, instead of just wanting to make a sale, possesses extensive knowledge about the product(s) in question, and understands what the customer needs - even if sometimes he/she isn't too sure (ie. like me heheh). In all honesty, I have had the experience of walking into many music stores here, only to be constantly followed around or basically ignored. My experience at Sinamex was a complete 180 from that - it was a pleasure." |
| Khalil (via email) |
"Your shop has good prompt service and friendly staff. Would definitely recommend it to my friends. BTW Arif says that your shop has some good guitars and he might be thinking of getting one *wink*" |
| Kevin Blake (via email) |
"I wanted to say a quick thank you for your help this morning when I visited the shop. As a beginner it is nice to go into a shop and be offered the opportunity to have a play with anything on display without having an expert shop assistant hovering over you making you feel inadequate as you stumble through the only few chords you know." |
| Eugene Evangelista (via email) |
"Thanks for your excellent customer service." |
| Martin Chua (via email) |
"...just purchased a Taylor 414ce today and I am very happy with it! The service is excellent and I've been to your shop a few times to "audition" and the customer service is great!" |
| Jim Chia (via email) |
"I am pleasantly surprised by your good service in contacting me..." |
| Brendon Loh (via email) |
“Thanks Sinamex! Truly, you are a bunch of friendly people. Your attitude is great and regardless of how the person looks, you still serve them with all of your heart. Well done!” |
| James English (via email) |
“Everything is working well and thanks for the advice.” |
| Alfee (via JamTank forum) |
“Hooray for Sinamex! I've bought 2 guitars from them (Taylors) and they're great with customer service!" |
| [X]!oN (via JamTank forum) |
“SMX (A Division of Sinamex) is by far the most customer and price friendly guitar store in Malaysia.” |
| El_scoobysnack (via JamTank forum) |
“I've never seen it anywhere else...those prices are good...Cheaper than the US.” |
| teraslasch (via Soft forum) |
“Thumbs up for them…” |
| Harmony Central |
“Sinamex has the best customer support so far. In Singapore it is rare to have such a professional shop around.” |
| Roby Duke |
“You have done your homework!” |
| Rizal Rasool Khan (via email) |
"Thanks a lot for the great service...." |
| Jed Wong (via email) |
"Thank you for going to such lengths for me." |
| Logas (via email) |
"Thank you so much for your time and effort. I would like to give you all compliments for your excellent customer service and help. Keep up the good work." |
| Nicholas H. Christian (via email) |
"Thank you for your great customer service! I am impressed with the level of service and I will definitely visit you soon again." |
| Pine Kyaw (via email) |
"..... a crack on the bottom of my guitar with the bindings slightly undone. I collected my .......... (from Sinamex Guitar Hospital) yesterday and I am very pleased with the repair. He (Guitar Doc) had sealed up the crack very nicely. Thought I dropped a note to thank you..." |
